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Article
What data tells us about a consumer’s next big step
In recent years, consumers’ expectations of their providers have evolved. Netflix and Disney+ rec...
21 Nov 2025
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Article
Personalization at Scale: Why banks can’t afford to wait
Discover how personalization at scale in banking drives $3T in value and transforms customer expe...
14 Nov 2025
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Article
How open banking and embedded finance turn data into delight
Discover how open banking and embedded finance enable seamless, personalized experiences that bui...
31 Oct 2025
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Portrait
Interview with a Product Manager: “I identify customer needs for...
A big part of the Product Manager’s job is to find the right balance between listening to clients...
21 Oct 2025
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Podcast
From data to trust: Why banks must get personal now
“As a bank customer, I often feel the impact of not having personalization. There’s such a ...
25 Nov 2025
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Studies
Go digital, stay human: How UK banks & building societies can...
Find out how UK banks and building societies reimagine the customer experience through digital in...
07 Nov 2025
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