“You know, when you announce this kind of transaction (SBS & Axway merger), all your clients say: please don’t change anything. I want the same person taking care of me, I want the same contract, I want everything to stay as it was before. That’s the first reaction, and it’s human behavior, I would say. One year later, especially because we’ve been able to maintain that continuity with them, they are now asking us: OK, can I get more from 74Software and not just from SBS itself? That’s what I was calling earlier the augmented portfolio.”
Eric Bierry, CEO of SBS & Deputy CEO of 74Software
What happens when a leading banking software company reinvents itself through a major merger? In this episode of What Leaders Want, Eric Bierry, CEO of SBS and Deputy CEO of 74Software, opens up about a year of transformation, the challenges of keeping secrets, and why clients now expect ‘more than SBS.’ From business continuity to the promise of AI, discover how the new entity 74Software is reshaping the future of financial services. Don’t miss Part 1 of this special two-part conversation.
Don’t miss the second part of the podcast, in which Eric Bierry explores the human dimension of leadership and the future of the banking sector.