Paris, December 11t– NelsonHall has recognized SBS as a Leader in Operations Services in its GenAI & Process Automation in Banking NEAT evaluation, awarding SBS the highest score of all vendors in their capacity to meet future client requirements. This distinction highlights the strength of SBS’s SBP Digital Lending solution and its leadership in delivering secure, scalable, and AI-driven transformation across banking operations.
“This recognition reflects SBS’s commitment to building trusted partnerships with our clients by listening closely and understanding the challenges they face today and those on the horizon. By combining this insight with our expertise in GenAI and automation, and through our solution SBP Digital Lending, we continue to develop technologies that not only meet future requirements but empower clients to navigate change with confidence,”
said Hassan Nasser, Deputy General Manager, Digital Engagement at SBS.
“SBS has a GenAI and process automation services business that delivers operational services to lending institutions in France and other European countries. It had a good year in 2024/5 as it built and deployed GenAI-enhanced data management and analysis tools for its clients. It is heavily investing in systems for GenAI and agentic AI to expand its coverage to the analysis of consumers. NelsonHall estimates that SBS’ GenAI and process automation services revenues will grow by 50% per year over the next three years. If it successfully builds GenAI offerings that can deliver real-time credit analysis and fraud detection for consumers, it should be able to grow its business by an additional 30% per year.”
NelsonHall.
By leveraging GenAI, agentic AI, and advanced automation, SBS empowers financial institutions to:
- Reduce operational costs while improving efficiency
- Strengthen compliance and risk management with real-time intelligence
- Accelerate digital audit and inventory processes
- Scale seamlessly through app- and cloud-based deployment
- Modernize core processes with secure, compliant, and intelligent technology
NelsonHall’s GenAI & Process Automation in Banking Market Analysis provides one of the most comprehensive evaluations of how vendors are transforming banking operations through automation, GenAI, and agentic AI. The accompanying NEAT Vendor Evaluation helps financial institutions assess providers across a range of criteria and business situations, identifying those best positioned to deliver both immediate impact and long-term strategic value.