Redeploy staff where they are needed
Automated workflows enable providers to reduce human touchpoints, create a unique member experience, and enables deployment of staff to support vulnerable cases.
Revolutionising the UK's mortgage and savings operations
Our member-centric platform empowers UK building societies to attract and retain members. By enhancing end-to-end savings and mortgage journeys with the help of automation, straight-through processing, and a rich partner ecosystem across digital and in-person channels, societies can modernise operations while maintaining community values.
Highlights
Strategic partner for UK building societies and mutuals
The SBS Core Mortgage and Savings Suite (MSS) solution is a fast, flexible solution that enables societies to reduce the burden they experience using outdated legacy processes and platforms, while innovating their operations to create an enhanced, unique member experience.
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UK building societies
Trusted by building societies of all shapes and sizes, Core MSS is the UK's most trusted mortgage and savings solution.
- 246
Member savings book
Simple, self-service account opening and onboarding for members with additional features to help them meet their savings goals.
- 390
Member mortgage book
Supporting around 25% of mortgages in the UK, SBS is the trusted provider of leading banks and building societies.
- 30
Years supporting UK clients
Our experts have built long-standing customer partnerships that span several decades and the largest collaborative customer user group in the country.
Benefits
Why UK building societies choose SBS
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Be competitive in shifting market
It has never been more important to amend products and system processes without having to make significant systen downtime for software changes.
Simplifying the colleague experience
Support front to back operations with an omnichannel SaaS solution, implementing the latest technology to enable scaling, updates, and new products.
Maintain compliance requirements
SBS actively collaborate with client user groups to map software developments, suggesting system improvements, and proactively address how to meet new regulatory changes.
SBS Core MSS
Committed to helping branch networks thrive
SBS Digital Branch strikes the perfect balance between human and digital, enhancing expertise, optimizing operations, and creating adaptability to meet evolving habits and expectations. This omni-channel solution provides a unified experience across branch networks, mobile, and online banking, and creating a branch location wherever your members need it.
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The “everywhere branch” member experience
Think outside the bricks and mortar and create a branch location anywhere your staff can reach new or existing members.
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Ensure consistency through digital adoption
As digital adoption in the market grows, the SBS digital branch solution will ensure that your physical and digital operations remain seamless.
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Achieve scalable and consistent network growth
Break away from legacy branch operations and grow your network with your local relationship centres and pop-up branch location capabilities.
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Respond faster to dynamic market activity
New digital solution that provides branch focused organisations with modern way to engage with members, stay competitive, and react fast in an evolving sector.
Implementing the latest cloud-native SaaS technology
Create a unique, member-centric experience with digital tools that enhance online and in-person channels, maintaining community values, building positive relationships, and empowering growth.
Expand broker network
Streamline broker onboarding processes with self-registration completed by a simple FCA number search. Simplify a broker’s application management with a summary of applications, communication portal, and document upload and checklist. This easy-to-use system will help attract new mortgage brokers and extends market reach.
Member self-service app
Provide new and existing members with a self-service savings portal that enables new savings accounts to be opened quickly. Create a new communication channel to empower 24/7 account management. Account holders can set account nicknames and specify savings goals to help them make their dreams a reality.
Launch mobile channel
Launch your own branded self-service, companion mobile app to members enabling them to review and service their mortgage and savings accounts anytime and anywhere. The mobile app syncs with SBS front end broker and member savings solutions easily with minimal effort to deploy.
Build better relationships
Enhance the member experience with omnichannel communications and flexible journeys, tailored to your engagement and powered by a 360° view of members. Optimise operations and enable operational adaptability to meet the evolving habits and expectations of members.
Technology
Enhance the whole member lifecycle
Contact
The next-gen core banking solution for all your needs
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