Discover insights from Sivakumar Chidambarathanu, Chief Information Officer at Nationwide, shares how banks can turn AI potential into real customer value through stronger data foundations. He reflects on how legacy systems and fragmented data remain key challenges for financial institutions. Sivakumar explains that true transformation starts with unified data, AI alone isn’t enough. By making data a cultural shift rather than just a technical one, organizations can move from insight to foresight.