“That’s the real advantage of next-gen cores—you don’t have to modernize everything at once. These platforms are built for progressive renovation, which means you can take it step by step. That makes all the difference. For example, we’re currently working with NS&I, one of the UK’s largest government-backed institutions with around 14 million customers. They’re taking a progressive modernization approach: we’re phasing out their legacy systems piece by piece, starting with savings products and some payment functionalities. It’s a smart, lower-risk way to manage such a major transformation—and a great example of how next-gen cores enable real, practical change at scale.”
Valmina Prezani, Head of Product Management for Digital Core at SBS
In this episode, we explore how next-gen core banking platforms are transforming the industry—one customer journey at a time.
Our guest, Valmina Prezani, Head of Product Management for Digital Core at Sopra Banking Software, walks us through what it really means to build a core system around customer needs, not just operational efficiency.
From shifting expectations in both retail and corporate banking to the challenges of moving away from legacy systems, we unpack what’s holding banks back—and how a modern core can be a true strategic enabler.
Valmina also shares real-world examples, best practices, and advice for banks ready to modernize without disrupting what matters most: the customer experience.
Let’s dive in.