When it comes to Gen AI, we can explore some truly fun and disruptive use cases. Ultimately, the banking experience isn’t isolated from the experiences users have with platforms like Netflix. Once disruption happens in one sector, customers begin to expect the same level of seamless, intelligent service everywhere—including in banking. I’m confident we’re heading in that direction. Imagine simply asking a machine your problem and having it not only advise you but also find the right process for you. That’s where the fun lies.
Xavier Rebeuf , Chief Product & Technology Officer at SBS
Looking ahead, Xavier is confident that banking is shifting toward AI-driven personalization, subscription-based services, seamless digital experiences, and embedded finance—and he’s excited about the opportunities this transformation brings to the industry.
From a leadership perspective, he highlights the importance of continuous learning and shared success. In such a fast-evolving industry, he credits his team’s support as a key factor in his journey to where he is today.
Depending on your personal aspirations, you may be particularly interested in:
- 00:00 – 00:29 | Welcome & Intro
- Kickoff the episode!
- 00:29 – 04:53 | Part 1: Meet Xavier
- A speed run through Xavier’s career journey.
- His role as Chief Product & Technology Officer at SBS.
- The moment he’s most proud of + his biggest challenge so far.
- 04:53 – 12:56 | Part 2: The Future of banking
- AI-driven banking.
- How to balance innovation vs. regulation in finance.
- Bold predictions: What could banking look like in 10 years?
- 12:56 – 18:54 | Part 3: The Leadership Playbook
- Why great leadership is all about teamwork & shared success.
- How to stay ahead in a fast-changing industry.
- Mentoring future leaders & building a culture of continuous learning.